Robotic Process Automation All Set To Drive The Healthcare Industry ?

09/14/2018

Every year as the number of patients increases, the healthcare industry, especially the traditional ones is facing a lot of challenges in managing inventory and paper files. Billing, discharge and claiming procedures have become a very lengthy process that, lowers customer satisfaction levels. The hospital industry is currently going through a turbulent stage as most of the traditional hospitals are running on the loss! Most of the hospitals are trying to find out solutions for this cost and time overrun.

A lot of non-conventional and online services have placed health care centers with a traditional set up in a very challenging position. Cutting down on operational costs and bringing up the quality levels are the main concerns faced by hospitals. The hospital industry is estimated to possess a thirty-six percentage potential in automation. But, a particular factor is that most of these hospitals were very much reluctant to make investments in RPA tools for areas other than treatments like claims, medical records and bills processing. But, the current situation has forced the healthcare industry to shift towards robotic process automation to provide efficient, trigger growth and diminish those challenges.

Robotic process automation in health care can be employed not just for treatment and diagnostics, but also for the front end, managerial and decision making roles. In short, more than one-third of the work done can be automated! Making an investment in technology would help in providing high quality and efficient treatment at minimal costs.

One of the main areas that require automation is indeed in the digitizing and management of records. Majority of hospitals are entirely dependent to store medical documents in physical hard copies rather than getting them stored in a digital format. To convert all these paper documents into a digital format by manual data entry is indeed a tedious task.

Forget about the time taken for this process ( it might take ages!), but the main issue involved with this process is that it is prone to errors. And these processes if done manually, would distract the focus of staffs from respective patients.

Inventory management is yet another aspect where you will find an intense scope for RPA in health care. Let us check out a few robotic process automation cases. Most of the items like syringes, surgery gloves etc. are ordered and stacked based on the demand forecasting done with respect to the past data and estimated number. Nearly twenty percent of the items stacked went unused, inventory charges hence would rise up. Implementing RPA would help to get a grip of the situation and streamline operations, amp up transparency and boost efficiency.

Premier robotic process automation companies in India like Synlogics are coming up with personalized solutions to meet the demands of this industry. Hospitals can depend on such firms or top RPA vendors to meet their demands. Implementing RPA tools in back-end jobs would help in eliminating delays and interruptions.

In the case of middle-end jobs, if RPA is implemented it would get the insurance claims processed in no time, including the formalities like eligibility check, data verification, and resubmission of claims.

The functioning of hospitals is very crucial. It is essential to solve and counter all the disruptions for hospitals to function in response to the needs of a society!